GPAs and essays used to be the whole story when it came to college admissions. Not anymore. Universities now want a clearer, more human look at who a student really is.
That’s why automated video interview software – tools that let students record answers to preset questions on video, analyzed by agentic AI – are gaining traction.
The global video interview software market (across all industries) was roughly $1.5 billion in 2023, with forecasts to reach about $4.9 billion by 2032 (a CAGR of ~12.5%).
That growth is fueled by universities and colleges adopting these digital solutions alongside corporations. North America (especially the U.S.) currently leads the market, reflecting its robust tech infrastructure, but Asia-Pacific (including India) is projected to grow fastest, driven by rapid digitization and expanding educational access.
In short, adopting automated video interviews puts universities in line with a rapidly growing global trend.
These platforms can streamline admissions by screening many applicants quickly, consistently and at scale, and promise to make admissions faster and fairer!
However, administrators still have questions: what exactly is this technology, how does it work, and why should a university consider it? Let’s address those first.
What is automated video interview software?
It’s a digital platform where applicants record video responses to predetermined questions. Unlike a live Zoom interview, there’s no interviewer on the other end. Often, these AI interview prep systems use AI to evaluate answers for communication, confidence and other traits.
How is it different from a live interview?
Candidates complete the video interviews on their own time, responding to questions by themselves. The software captures and timestamps of all answers.
It can also rank or pre-screen applicants using built-in analytics. This asynchronous approach means one interviewer can effectively assess hundreds of candidates’ videos later.
And it doesn’t even mean that the interviewer has to go through each and every video, as the AI will share summaries and auto-rank them.
Why are universities exploring this now?
Admissions offices face huge applicant volumes and tight resources, and asynchronous video interviews help “save time and costs for both universities and the students” compared to thousands of in-person interviews.
The COVID-19 pandemic further accelerated the shift, since in-person campus interviews became logistically challenging. In short, automated video tools let admissions teams screen large applicant pools quickly - a game-changer when every department is already stretched thin.
What are the key benefits of AI-powered automated video interviews for university admissions?
AI-powered video interviews allow admissions teams to connect with applicants remotely. Students can answer admission questions on camera from anywhere, and AI tools can analyze their responses.
This approach goes beyond essays by revealing applicants’ communication skills, confidence and personality in real time.
Speed and Scale
Hundreds of applicants can be screened in parallel, as these tools operate at a massive scale. Admissions officers can quickly filter large pools by reviewing key responses later, instead of scheduling one-on-one interviews with every candidate.
Data-Driven Insights
AI platforms record far more than a thumbs-up/thumbs-down. Advanced algorithms analyze each candidate’s tone, word choice and non-verbal cues to generate detailed scores on communication skills, empathy, and other soft traits.
Universities can use this data to identify top candidates aligned with their values (e.g. leadership or teamwork) and compare applicants objectively. Over time, the system “gets better with time by incorporating machine learning” based on which hires perform well, yielding continually improved decision support.
Consistency and Fairness
Human interviewers naturally vary in what they emphasize and may carry conscious or unconscious biases. Automated interviews use predetermined criteria and blind scoring to eliminate those inconsistencies.
They can be programmed into ignoring demographic factors like race, gender or background, helping ensure each applicant is evaluated on the same metrics.
As a result, universities can promote more equitable admissions.
Enhanced Candidate Experience
For students, recorded interviews are more convenient. Applicants can do them on their own schedule, eliminating travel or time-zone hurdles.
This flexibility lets prospective students showcase themselves at their best - good lighting, a comfortable environment - and can reduce anxiety compared to a one-off live call.
Cost Reduction
Traditional interviews require significant staff time or external recruiting partners. By automating initial screenings, universities reduce the labor costs of admissions interviews.
Fewer panels and fewer campus visits means savings for both the institution and students – a point emphasized by admissions leaders during the pandemic..
These combined benefits explain why university administrators – grappling with record application numbers are eager to try automated video interviewing as a supplement (not a replacement) to their admissions toolkit.
What does implementation look like in practice?
In practice, integrating automated video interviews into admissions typically works like this:
- Question Setup: Admissions staff create a set of questions (e.g. “Why do you want to attend X University?” or problem-solving prompts). The questions are usually timed and cannot be skipped.
- Candidate Response: Applicants login to the system (often via a web link) and record answers on video. They may have a brief prep time before each question and a fixed time to respond.
- AI Analysis & Review: The software automatically scores or flags responses based on defined rubrics. It might score fluency, enthusiasm or specific keywords. These results, along with the recorded clips, are then made available to admissions reviewers. Staff can watch top candidates, compare performance metrics side-by-side, and manually short-list the best fits.
- Follow-up: Selected applicants may then be invited to live interviews or move on in the process. The key is that the automated video stage filters the applicant pool efficiently.
The AI provides standardized scoring and insights, but admission officers still make the final decision. The blend of technology and human judgment can help teams focus their time on the most promising students rather than repetitive screening tasks.
What should universities consider before adopting AI-powered interview agents?
Despite the advantages, administrators should be mindful of potential pitfalls. The main concerns include:
- Algorithmic Bias: If not carefully managed, AI models can inadvertently reflect biases in their training data (for example, favoring certain accents or speech patterns). Experts warn that if historical hiring or admissions data contained biases, the AI might perpetuate them. Responsible vendors now employ audits and bias-detection techniques, and many universities pair AI scoring with human oversight to guard against unfairness.
- Data Privacy and Security: Video interviews capture personal data (video, audio, facial expressions). Universities must ensure any platform complies with privacy laws and securely stores interviews. This means vetting vendors for strong encryption and data protection certifications.
- Accessibility and Equity: Not all students have equal access to quality recording setups or stable internet. Schools need to offer support (like on-campus kiosks or extended deadlines) so that students from all backgrounds can participate on equal footing.
- User Experience: For success, the software must be easy and stable. Clunky platforms or frequent technical glitches would frustrate applicants and staff alike. Many institutions pilot-test new tools on small groups to work out kinks before a full rollout.
In short, automated video interviews are a powerful tool when used thoughtfully. They require clear communication with applicants (“Here’s how it works”), careful platform choice, and ongoing monitoring to ensure fair use.
FAQs
1. Is an automated interview a replacement for an in-person interview?
Generally no. Most universities use automated video interviews as an initial screening or supplement – not to fully replace human interaction. After AI screening, top candidates might still have live interviews (online or on campus). The AI step just helps narrow the field efficiently.
2. How should applicants prepare?
Advise students to find a quiet space, check their camera and microphone, and practice answers to common questions beforehand.
They should speak clearly, keep answers concise, and maintain friendly eye contact (looking at the camera). Since automated systems may analyze nonverbal cues, a confident, natural presentation is helpful.
3. Can AI interviews really assess “soft skills”?
To some extent, yes. AI can evaluate elements like verbal fluency, positive tone, and even facial expressions. Many systems claim to gauge professionalism or empathy.
However, these are still proxies – AI is best used to highlight trends (e.g. “this candidate speaks very clearly and remains composed”) rather than as absolute judgments. Final decisions should consider AI feedback as one piece of the puzzle.
4. What if a student has limited internet or tech skills?
Universities should provide alternatives, such as allowing a live video option or in-person completion, to accommodate those who can’t record at home.
Flexibility is key - the goal is to evaluate talent, not test tech wizardry. Clear instructions and support can help mitigate access issues.
5. Does this reduce applicant diversity?
It can actually increase diversity if done right. For example, by enabling candidates from distant regions or with tight schedules to interview (without travel), universities open doors to more applicants.
Because AI scoring is (ideally) blind to background, it can help focus on merit. But institutions must still ensure bias safeguards to truly see a broader, fairer pool.