Privacy Policy

Information We Collect

In the course of providing Services, we may collect both personal and non-personal information directly from you, through your organization, or automatically from your use of the Services. This may include:

• Contact information such as name, email address, phone number, and company affiliation.
  
• Account credentials and preferences.
• Content and metadata related to interviews, including audio and video recordings, transcripts, scores, and AI assessments.
• Technical data such as IP address, device type, operating system, browser type, and site activity via cookies and tracking tools.
• Information submitted through forms, feedback, chat, or customer support channels.
• Job application data and any other information voluntarily provided.

Use of Information

We use the information we collect to operate and enhance our Services, including:

• Providing, securing, maintaining, and improving our platform and offerings.
  
• Authenticating users and managing access to Services.
• Delivering AI-powered interview experiences, analytics, and feedback.
• Communicating with you regarding your account, inquiries, transactions, or job applications.
• Conducting analytics, debugging, and internal reporting.
• Generating aggregated or de-identified statistics for research and product development.
• Complying with our legal and contractual obligations

Legal Bases for Processing

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar data laws, we process your personal data under the following lawful bases:

• Your explicit consent.
  
• Performance of a contract with you or your employer.
• Our legitimate interests in providing and improving our Services.
• Compliance with legal obligations.

Sharing and Disclosure

We do not sell personal data. However, we may share it in the following circumstances:

• With your organization or enterprise account administrator.
  
• With service providers, subprocessors, or integration partners bound by confidentiality and data protection agreements.
• With analytics providers to help us understand and improve Service usage.
• To comply with legal obligations or in response to valid legal requests.
• In the context of a business transfer, such as a merger or acquisition.
• To protect the rights, property, or safety of InterspectAI or its users.

Cookies, Tracking, and Analytics

We use cookies and similar technologies to:

• Store user preferences and settings.
  
• Enable core functionality and authentication.
• Monitor user engagement and improve usability.
• Track interactions for analytics and product enhancements.

You can manage or disable cookies via your browser settings. Blocking cookies may affect your experience.

Data Retention

We retain personal data as long as necessary to fulfill the purposes described in this Policy unless otherwise required by law or contractual obligations. Enterprise customers may request deletion of stored data subject to applicable retention requirements.

Data Transfers

If you are accessing the Services from outside the United States, please be aware that your data may be transferred to and processed in the United States or other countries. We implement appropriate safeguards such as Standard Contractual Clauses where required.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal data, including:

• Encryption of data in transit and at rest.
  
• Secure cloud infrastructure with access controls.
• Routine audits and monitoring.

Despite these efforts, no system can be completely secure. Users are encouraged to use strong passwords and report any suspected security incidents.

Your Rights

Depending on your location, you may have certain rights over your personal data, including:

• Access to and correction of your data.
  
• Request for deletion (“right to be forgotten”).
• Objection to or restriction of processing.
• Data portability.
• Withdrawal of consent for specific uses.

To exercise these rights, please contact us at compliance@interspect.ai

Children’s Privacy

Our Services are not intended for children under the age of 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If we discover such information has been collected, we will delete it promptly.

Third-Party Services and Links

Our platform may include links to third-party websites and integrations. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

Changes to this Policy

We may revise this Privacy Policy from time to time. When we do, we will update the effective date and notify you of material changes through the Services or other appropriate channels. Continued use of the Services constitutes acceptance of the revised Policy.